We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at
yourbestglow@younger-glow.com.
Returns must be sent to:
5287 W Sunset Blvd, Los Angeles, CA 90027, United States.
If your return is accepted, we’ll send you a return shipping label with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always reach us with any return questions at yourbestglow@younger-glow.com.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
For hygiene reasons, opened personal care goods (such as beauty products) cannot be returned. We also cannot accept returns on sale items or gift cards. Please get in touch if you have questions about your specific item.
Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason. Your item must be in the same condition that you received it, unused, and in its original packaging.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, contact us for your return through our business email or phone number
yourbestglow@younger-glow.com
Phone: (971) 712-6658
